SMARTZHONGYI TCM Software
Traditional Chinese Medicine Clinic.

Singapore – Malaysia – Hong Kong – China
Frequently asked questions

Reliable Support
We care that you use SmartZhongYi in the best way possible. That is why we have hands on training sessions for your staff and comprehensive user guides. Our friendly support people are always ready to listen to your suggestions and handhold you, if needed.

Stringent Security
Our strict access control policies and security systems ensure your clinic and patient data are always guarded with the highest security. Our compliance with the most stringent privacy laws globally ensure that only you can access your data.

Is my data safe?
No one has access to our systems. All SmartZHongYi servers are hosted within SoftLayer with multiple data backups. Which means, your data is safe, really safe.

What if I am stuck? Who will help me?
We have a comprehensive support portal with detailed guides and answers to FAQs. If you need more help, we even have a dedicated, friendly customer support team at your service over email, phone and live chat so that you always have someone to reach out to.

What about my staff? Will I have to teach them how to use?
Our sales team is always ready to train your staff members so that they can use SmartZhongYi with ease. Not just that, we even have a training program called SmartZhongYi Customer Clinic that we run in different computer centres within the country to provide hands on training to receptionists.

What about updates? Will I have to purchase the software again?
Once you subscribe to the software, you are automatically entitled to all updates for free.

Cloud Web Based

On-Premise
Cloud Benefits
- Hosted in the cloud
- Instant setup
- Subscription pricing: month-to-month
- Bundled add-ons and remote integrations
- Distributed collaboration
On-Premise Benefits
- Host on your own hardware
- Extreme customization
- Perpetual license: one-time purchase
- 1 Year Support Free
- Complete application control

Basic
Single Clinic on Cloud- 5 users
- 5GB SSD Disk Storage
- Patient Search
- Patient Profile
- Patient History
- Appointments
- Medical Reports
- Prescriptions
- Inventory Management
- Inventory Reports
- Billing and Receipt
- Sales Reports
Advanced
Single Clinic on Cloud- 5 users
- 5GB SSD Disk Storage
- Patient Search
- Patient Profile
- Patient History
- Appointments
- Medical Reports
- Prescriptions
- Inventory Management
- Inventory Reports
- Billing and Receipt
- Sales Reports
On-Premise
In-house Installation, Customisations, Multi-Branch- Unlimited users
- Patient Search
- Patient Profile
- Patient History
- Appointments
- Medical Reports
- Prescriptions
- Inventory Management
- Inventory Reports
- Billing and Receipt
- Sales Reports
- Installed in your company server
– $10 per month for additional 1GB
– $15 per user per month
– $600 per Module for System Module Setup
– Usage Training – $600 for 2 Sessions (2 hours per Session, Training at Clinic, Maximum 3 Trainee
* All prices are in USD – Have a question about pricing? Contact us to speak with a member of our team.

Increase business productivity
